• Personal approach

  • 24/7 Coverage

  • Award-winning services

Great customer services that make a lasting impression

We provide our clients with a professionally managed and high quality help desk through our Customer Service Centre based in Milton Keynes.

Every member of our team is trained to WorldHost-accredited standards of customer service. This means that you will always be communicating with someone who cares.

Our service is available 24 hours a day, every day of the year. No matter the challenge, we’re there to help.

If you’re an existing client and you want to contact our helpdesk, please call 03300 553 262 or email help-desk@atlasworkplaceservices.com


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Please contact us for more information about our services.

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Our people make the difference - here’s what we hear about them

Transforming customer service outcomes

We know how it important it is to have a proactive approach to customer services. That’s why we don’t just provide a market-leading reactive service for emails and calls, but we proactively use our Customer Service Centre to look for continuous improvement. Indeed, our Customer Service Centre goes beyond the role of a standard help desk by acting as a strategic monitoring function for our operational activities.

We use sophisticated customer satisfaction processes to collect and analyse information from our users. This means we are always looking to improve on service quality. We meet every three months with our client leads in order to gather objective feedback independent of the on-site team – part of our 360° approach to account management.

Our WorldHost-trained agents are warm, friendly and knowledgeable about your facilities. By giving them a high level of understanding about each building and service line, they help our account management teams to track the progress of tasks to completion and use trend analysis techniques to review our service efficiency. This is just one of the ways we enhance overall value for money.

Customer Services in Numbers

24.00 hours

availability, 7 days a week


calls per month


calls answered in 15 seconds


World-beating satisfaction for a global leader in personnel

We won a contract to provide FM services to Page Group‘s 13 nationwide sites in 2016. Page Group is a major recruitment business operating across 25 disciplines employing over 7,500 people in 36 countries.

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