8 September 2021

Salisbury Group has enjoyed a “superb 12 months of business”. Following the initial stages of the pandemic, when many tender processes were suspended or delayed, we have now won 10 contracts over the past year. These include a contract to provide mechanical and electrical engineering maintenance for a major television channel, a support services agreement with a car business, and facilities management deals with large healthcare and utility providers.

The 10 contracts have a combined total contract value of over £30 million, not including possible extensions, with many further opportunities in the pipeline. This represents Salisbury’s best-ever year of growth, and means we have successfully pivoted from a mostly public sector-focused provider to one with a majority of business coming through partnerships in the private sector.

Salisbury’s success follows a drive to grow the brand and reputation in market. This involved a successful rebrand in July 2020 and a subsequent customer engagement campaign. It resulted in Salisbury entering the i-FM Top 50 and being recognised as one of the “Top 10 Challenger Brands” in the FM sector.

Subsequently, we unveiled our “Climate Positive Company” commitment, which involves a green transformation to low-carbon operations. In the meantime, we are offsetting 10% more carbon emissions than the business produces every year – resulting in a net positive contribution back to the environment. Salisbury is the first FM company to achieve Climate Positive.

“We have had an excellent year of growth, adding major new clients in important sectors. In each case, we have gained clients with whom we have strong cultural alignment and can build real partnerships. We have grown because of our strong track record of customer satisfaction and continuous improvement, and also our ethos of empowering our people to take a personal approach to customer interactions. A superb 12 months of business shows how well placed we are to grow quickly as the economy rebounds strongly from the pandemic.”

Andrew Lunt, Group Managing Director